Privacy Policy
Last updated: February 20, 2026
1. Introduction
This Privacy Policy explains how DoerDo ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered education platform. We are committed to protecting the privacy of all users, especially children under 13.
2. Information We Collect
**Account Information**: Name, email address, role (student/parent/teacher), grade level, and country.
**Learning Data**: Practice activity and answers, assessment responses, progress metrics, skill mastery levels, and study session history.
**Usage Data**: Pages visited, features used, device information (browser, OS), IP address, and session duration.
**AI Practice Data**: Your answers and interactions with our adaptive practice, used to select the right next questions and track skill mastery.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the DoerDo platform
- Personalize your learning experience using our Knowledge Tracing Engine
- Track progress and provide insights to parents and teachers
- Communicate service updates and educational content (with opt-in)
- Improve our AI models using anonymized, aggregated data
- Ensure platform safety and prevent abuse
4. Children’s Privacy (COPPA Compliance)
We comply with the Children's Online Privacy Protection Act (COPPA). For children under 13:
- We require verifiable parental consent before collecting personal information
- Parents can review, modify, or delete their child's data at any time via the Parent Dashboard
- We collect only information necessary for the educational service
- We do not use children's data for advertising or share it with third parties for marketing
6. Data Security
We implement industry-standard security measures:
- Encryption at rest and in transit (TLS 1.3)
- Access controls with role-based permissions
- Regular security audits and vulnerability assessments
- Data stored in Google Cloud (asia-south1 region) with SOC 2 compliance
- Automated threat detection and monitoring
7. Your Rights
You have the right to:
- **Access**: Request a copy of your personal data
- **Correction**: Update or correct inaccurate information
- **Deletion**: Request deletion of your account and data
- **Export**: Download your data in a portable format
- **Opt-out**: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at privacy@doerdo.com.
8. International Data Transfers
Our primary data storage is in Google Cloud's asia-south1 (Mumbai) region. If you access DoerDo from outside India, your data may be transferred to and processed in India. We implement appropriate safeguards for cross-border data transfers in compliance with applicable regulations.
10. Contact
For privacy-related inquiries:
- **Email**: privacy@doerdo.com
- **General**: hello@doerdo.com
We respond to all privacy requests within 30 days.