Privacy Policy for doerdo Technologies Private Limited

Effective from 1st June 2023


doerdo Technologies Private Limited (“doerdo,” “we,” “us,” “our”) welcomes you to our suite of educational tools designed to facilitate dynamic learning experiences for a global community. Our commitment extends beyond providing high-quality educational services; we prioritize the privacy of our users (“User,” “you,” “your”) and recognize the importance of safeguarding personal information. This Privacy Policy applies to our mobile applications, including the doerdo app for students and parents, and doerdo Teach for educators and educational institutions, as well as any associated services and platforms (collectively, the “Services”).

Your privacy is paramount to us, and this document outlines our practices regarding the collection, processing, storage, and protection of your data. By accessing or using our Services, you understand and agree to the practices described in this Privacy Policy. If you do not agree with any terms of this Policy, please discontinue the use of our Services.

Jurisdiction and Compliance

We are headquartered in Singapore and operate internationally, adhering to a comprehensive set of data protection regulations, including:

  • The General Data Protection Regulation (GDPR) for users within the European Union.
  • The Children’s Online Privacy Protection Act (COPPA) to protect the privacy of children under the age of 13 in the United States.
  • The Family Educational Rights and Privacy Act (FERPA) to safeguard student education records.

Data Collection

Information Provided by You

  • For Students and Parents: To deliver customized educational experiences, we collect names, email addresses, age brackets, and preferences that are pertinent for account creation and personalization of Services.
  • For Educators and Institutions: doerdo Teach requires professional information such as contact details, and institutional affiliations to manage classroom functionalities and institutional partnerships.

Information Collected Automatically

  • User Engagement Data: We gather insights into how you interact with our Services, such as time spent on tasks, responses to educational materials, and frequency of app usage to enhance our offerings.
  • Technical and Device Data: Device type, operating system, browser information, and network connectivity details are collected to ensure compatibility and optimize service performance.

Financial Transactions

We have partnered with Stripe for processing financial transactions. This partnership enables us to ensure that sensitive financial data, including credit and debit card details, are handled securely and in accordance with industry standards, without being stored on our systems.

Utilization of Information

Our utilization of the collected information is multi-fold, focusing primarily on the enhancement of educational content, maintenance and improvement of the Services, and ensuring a responsive and supportive communication system through our generative AI. This AI-driven technology is instrumental in facilitating interactions between users and the doerdo app, guiding them through the learning process based on their individual needs.

Data Retention, Deletion, and Management

We retain personal data for as long as it serves the purpose for which it was initially collected, or until an explicit request for data deletion is submitted. Our retention policies comply with legal standards, and we provide clear instructions within the app for users who wish to delete their data.

Security of Personal Information

doerdo is committed to maintaining robust security measures, including encryption, access controls, secure development practices, and regular security training for our personnel. Our aim is to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Data Storage and International Transfer

Your data may be stored and processed in secured facilities in diverse locations around the world. We ensure that these transfers comply with applicable legal frameworks and maintain data protection at levels consistent with our high standards, no matter where your data resides.

User Rights and Choices

We respect users’ rights over their personal data, offering options to access, correct, and remove their information. Users also have the right to object to certain processing activities and to seek data portability. We facilitate these rights through user-friendly interfaces and support channels, empowering users to take control of their personal information.

Policy Updates and Communication

As privacy laws evolve and our Services grow, we may update this Privacy Policy. All updates will be communicated through our app, website, and via email to registered users. We encourage users to review the updated policy to stay informed.

Inquiries and Contact Details

For questions, clarifications, or privacy-related issues, users are encouraged to reach out to our dedicated Data Protection Officer. Contact details are readily available within our Services and on our website.

Ethical Disclosure of Information

We only disclose personal information to third parties when obliged by law or pursuant to valid legal processes. We are resolute in our ethical standards and transparent in our disclosure practices.

For question please contact